Privacy Policy

A2 india  Pvt. Ltd. (hereinafter “we”, “us”, “our” or “A2 india”) is committed to protecting the users of its website service . When you access, browse, or use A2 india, information will be collected, transferred, processed, stored, and disclosed in accordance with this privacy policy (hereinafter “Policy”). This Policy governs the information collection and disclosure practices for the Dorset Mobile Application.

By accessing, browsing, or using the Dorset Mobile Application, you expressly consent to the collection, transfer, use, processing, and storage of your information (including personal information), as described in this Policy. IF YOU DO NOT AGREE WITH THIS POLICY OR THE INFORMATION COLLECTION, USE, AND DISCLOSURE PRACTICES DESCRIBED IN THIS POLICY, DO NOT USE THE DORSET MOBILE APPLICATION.

1. Information Collection Practices

1.1. General. When you visit Dorset websites and use Dorset mobile applications, you can browse without submitting personal information about yourself. If you set up a specific Dorset product controlled by or tied to a Dorset Mobile Application such as, for example, a Dorset Bluetooth-enabled Digital Door Lock , we generally do not require or store any personal information such as e-mail address, phone number, name, date of birth, but we may receive and store certain types of information which, in general, do not directly identify you. For example, we automatically receive and record information on our server logs from your browser or device including your IP address, browser type and language, referring/exit pages and URLs, device type, platform type, device identifiers, door lock name, and user name, and the date and time. This Section of the Policy outlines the various ways that information is collected from the Dorset Mobile Application. Please fully review this Policy before you use the Dorset Mobile Application or submit information to us.

1.2. Information that You Provide.

(a) Product Set Up. In order to use certain products such as our lock products, we may record information relating to the setup, general performance, and operation of our Service, your application and lock (and of other of our locks in your home or business or that you otherwise may access), including device name, user name for each device, device status, logs of those who lock/unlock the device and Service, the guests that you invite, and those people who may invite you as a guest, to use the device and application. We use this information to allow you (and us) to operate and monitor your device and our Service.

In addition, and for the purpose of ensuring that the correct door lock is paired with your mobile device, the application will track your location using GPS in order to determine when your application nears Dorset devices that you have permission to access (e.g. when you are near home). This improves the Dorset device’s performance by ensuring your phone can pair with the correct Dorset device in case multiple Dorset devices are within Bluetooth range.

(b) Correspondence. If you send us personal correspondence, such as emails or letters, about your use of the Dorset Mobile Application, we may save the information in a profile specific to you.

(c) Information You Provide to Others. You may choose to share information with third parties such as but not limited to – social networking Sites like Facebook and We Chat (“Social Sites”) by “sharing” Bluetooth keys. See Section 3.4 (Social Sites) for more information.

1.3. Automatically Collected Information. We will collect some information about you and any product or device you use to access or use the Dorset Mobile Application automatically using a variety of technologies. In general, automatically collected information about the use of the Dorset Mobile Application does not directly identify you and the information may include your diagnostic log information, IP address, platform type, number of clicks, the amount of time spent on particular pages, the actions performed in the Dorset Application, the info (operation system type and version, network, etc.) of the device on which the Dorset App was installed, and the date and time. We collect this information for the purposes described in this Policy, including to better understand our customer base and to improve the quality of our Dorset Mobile Application. We do NOT collect information not related to the use of the Dorset Mobile Application.

(a) Mobile Data. When you use certain features of the Service, in particular our mobile applications, we may receive, store, and process different types of information about your location, including general information (e.g., IP address, device identifier) and more specific information (e.g., GPS-based functionality on mobile devices used to access the Service or specific features of the platform). If you access the Service through a mobile device and you do not want your mobile device to provide us with location-tracking information, you can disable the GPS or other location-tracking functions on your mobile device. See your mobile device manufacturer’s instructions for further details. If you choose to opt out of providing this information, some Service functionality may become limited.

(b) Guest Access. As part of our Services, you may give others (“guests”) permission levels to access your Dorset device – e.g. to unlock and lock your door (and possibly even to pass this access along to others). Needless to say, you must be careful of the guests that you invite and the access that you give them. YOU ARE RESPONSIBLE FOR ALL USES OF YOUR DORSET APPLICATION. BE CAREFUL TO SECURE THIS INFORMATION AND ONLY GIVE ACCESS TO PEOPLE YOU TRUST.

Additionally, certain portions of your personally identifying information, device, and Service information may be shared with the people that you invite, such as the status of the lock (e.g. locked or unlocked).

We may also collect personally identifying information (as required to use the Service as set forth in this Privacy Policy) about the guests that you invite in order to allow them to have access to your Dorset device and Service. All such information (including their Service usage information) is subject to, and will be used and disclosed as set forth in, this Privacy Policy.

ALL GUESTS EXPRESSLY CONSENT TO SUCH USE AND DISCLOSURE AS A USER OF THE SERVICE. IF YOU ARE A GUEST AND DO NOT CONSENT TO SUCH USE, YOU SHOULD STOP USING THE SERVICE. GUESTS SHOULD BE AWARE THAT THE PERSON(S) PROVIDING ACCESS TO A SPECIFIC DEVICE MAY BE ABLE TO SEE INFORMATION ABOUT THE GUEST’S USAGE OF THE DEVICE AND OUR SERVICE AND MAY REVOKE OR LIMIT ACCESS RIGHTS IN THEIR DISCRETION WITHOUT NOTICE. GUESTS SHOULD ALSO BE AWARE THAT THEIR PERSONALLY IDENTIFYING INFORMATION AND USAGE INFORMATION MAY BE SHARED WITH THIRD-PARTY SERVICE PROVIDERS AS SET FORTH IN THIS PRIVACY POLICY, INCLUDING THOSE SERVICE PROVIDERS SELECTED BY THE PERSON(S) THAT INVITED YOU TO USE THEIR LOCK (SEE “YOUR THIRD PARTY SERVICE PROVIDERS” BELOW).

2. Use of Information

2.1. General. We may use all collected information to operate, maintain, and improve the website (including providing you a more personal experience); communicate with you; provide you information about products and Dorset Mobile Application (including products and services of third parties); research purposes; detect and protect against errors; enforce this Policy and any the terms related to our Dorset Mobile Application; and any other purpose described in this Policy or that we describe to you at the time of collection.

2.2. Email Communications. We may use your personally identifiable information to send you emails or other communications related to your Dorset Mobile Application in response to your inquiries or requests. We may also send you marketing emails, surveys, or newsletters to notify you about products or services that may be of interest to you. If you would like to stop receiving marketing emails from us, please click on the unsubscribe link at the bottom of any marketing email you receive.

2.3. Non-identifying Information. We may use non-identifying information for any lawful purpose, including analyzing trends, research, Dorset Mobile Application administration, tracking users’ movements around the Dorset Mobile Application, and improving our business and the Dorset Mobile Application.

2.4. Retaining Your Information. In general, we will retain your information as long as legally required or allowed. If you permanently unregister your Dorset Mobile Application, we may but are not obligated to, delete information we have collected or obtained from third parties and we may continue to use and disclose it in accordance with this Policy.

2.5. Transfer of personal information outside of your jurisdiction. To the extent that we need to transfer personal information outside your jurisdiction, whether it is transferred to our affiliates (these may include communications, social media, technology, or cloud services) or to third-party service providers, we shall do so in accordance with the applicable laws. In particular, in order to ensure that all such transfers comply with applicable local data protection laws, we will implement appropriate security safeguards. You will have the right to be informed of the appropriate safeguards taken by Dorset for this transfer of your personal information. For example, if you choose to use other third-party services available for this product or service (such as Amazon, Google, etc.), those third parties may be able to read information about you, and information about you may also be transferred to a third-party server outside of your jurisdiction, and you agree to this kind of transfer.

We may transfer your personal data to any affiliates of the Dorset group or any related party or service provider worldwide when processing that information for the purposes described in this Privacy Policy.

se contact us at: support@a2india.com